Introduction

Better Stack is a comprehensive observability platform designed to help engineering teams ship higher-quality software faster. It consolidates incident management, uptime monitoring, log management, and infrastructure monitoring into a single, powerful solution, making it ideal for SaaS products, growing companies, and individual developers.

Key Features

• AI Incident Silencing & Post-mortems: Reduce alert noise and automatically generate post-mortems.
• Unlimited Phone Call & SMS Alerts: Global phone call, SMS, push, and Slack notifications included.
• Own S3 Bucket Log Storage: Store all logs in your own cloud for compliance and control.
• OpenTelemetry & Prometheus-native: Connect metrics and infrastructure monitoring easily.
• Playwright-based Transaction Checks: Run robust tests with a real Chrome browser instance.
• Customizable Status Pages: Branded, translatable status pages on your own sub-domain.

Use Cases

Better Stack streamlines incident response with Slack-based management, significantly decreasing Mean Time To Resolution (MTTR) and preventing alert fatigue through AI incident silencing. For data management, it allows storing and querying up to a billion log lines per second in your own S3 buckets, ensuring unparalleled control and compliance. Its uptime monitoring, complete with screenshots and traceroute, helps quickly diagnose and resolve application issues. Furthermore, OpenTelemetry-native infrastructure monitoring with anomaly detection enables proactive identification of performance bottlenecks.

Pricing Information

Better Stack operates on a freemium model, offering a generous free plan for companies just starting out. Users can begin monitoring for free or book a demo to explore its full capabilities.

User Experience and Support

Users consistently praise Better Stack for its intuitive interface and excellent user experience, noting its ease of configuration. Comprehensive documentation is available, and the support team is highly responsive, often answering direct messages within minutes, ensuring timely assistance.

Technical Details

Better Stack is built on modern open-source technologies, being OpenTelemetry-native and Prometheus-native for seamless integration. Uptime transaction checks are powered by Playwright for real browser testing. Log management supports direct S3 storage and powerful querying using SQL or PromQL, simplifying data analysis.

Pros and Cons

• Pros:
  • Comprehensive all-in-one observability solution.
  • Excellent user experience and intuitive UI.
  • Powerful AI features for incident management.
  • Flexible log storage in user's own S3 buckets.
  • Generous free plan and responsive customer support.
• Cons:
  • Advanced features might have a learning curve.
  • No explicit mention of on-premise deployment.

Conclusion

Better Stack provides a radically better observability stack, empowering engineering teams to debug any issue and resolve any incident with speed and confidence. Its integrated approach, user-friendly design, and powerful features make it an indispensable tool for shipping higher-quality software faster. Explore Better Stack today to become the hero of your engineering teams.